Let’s face it; whether you like it or not, we are now living in an advanced technology environment. If you call a company, be it large or small, chances are that you will be prompted to “press 1 to speak to _____, or press 2 to speak to ____, and then you will hopefully get directed to the correct department. Here you will hopefully have your questions answered. At least this is what is supposed to happen.
There may be times when you are on a company’s website. Be it a Real Estate Website or any other website. You may have a question or need help on how to do a specific task that has to do with that product or service provided on the website. You will most likely see a chat box on the bottom right-hand corner of the site. You know the one. It is a bit annoying at times. So you post your question in the box and magically, someone on the other side will pop up and try to answer your question. Sometimes, this is great, but other times, it is just a nightmare. I am pretty tech savvy and can follow directions. But, when I have to spend a half an hour to forty-five minutes going back and forth with this person on the other side, and they still have not been able to answer or show me how to get where I need to be, it is not only frustrating, it is just a HUGE waste of everyone’s time. Sometimes, speaking to someone on the phone is a lot more efficient and a better use of time for all involved. In the long run, I also believe that it will help us all maintain our people skills by not hiding behind wall and typing or texting a full-on conversation.
This type of technology is can be great. It is meant to cut down on time and make things a bit more efficient. However, sometimes, well, maybe a lot of times, it is definitely more efficient to be able to speak to someone on the side. With all that being said, the McT Real Estate Group, although very tech savvy and have the website with the annoying chat box on the lower right end of the page, are also very hands-on and love to interact with the person on the other side of the website and phone. So if you are thinking of buying or selling a home, contact the Realtors that have great people skills with superb knowledge of the San Diego Real Estate market. The McT Real Estate Group also have the best and current technology. You can reach out to us via, text, instant message, email, or the good old fashion way; by phone. We are here to help!